Junior Executive – E Commerce

The Role

• Coordinate E-commerce order reservations by collaborating with logistics and customer service teams.
• Generate, analyze, and present sales reports for DRM to support business decision-making.
• Register new customers on the E-commerce platform, ensuring compliance with data protection regulations.
• Conduct regular audits of customer data to maintain accuracy and completeness.
• Manage backend operations to ensure seamless performance of the E-commerce platform.
• Provide timely and effective support to customer inquiries and service requests.
• Address and resolve customer complaints, ensuring high levels of customer satisfaction.
• Design visually engaging and brand-aligned E-flyers for corporate promotions.
• Collaborate with internal teams and external stakeholders to execute promotional campaigns.
• Monitor the performance of marketing campaigns, gather feedback, and recommend improvements.
• Assist the marketing team in planning and executing promotional strategies.

The Candidate

• A bachelor’s degree in management, Marketing, or a related field.
• 6 to 12 months of experience in E-commerce, Sales, or Marketing.
• Excellent communication, collaboration, and negotiation skills.
• Proficient in data analysis, presentation development, project management, and social media analytics.